Professional Web Design Company

1. OFFICE HOURS

1.1 - Our office hours are monday to friday 9am - 5pm if you have any queries please contact us during these times.

1.2 - We will only provide email support for queries out of office hours please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

1.3 - For technical support queries out of office hours you would be charged at a flat fee of £30.00 by telephone per telephone call.

2. PAYMENT TERMS

2.1 - Before All Web Services LTD commence any work we do need a 50% deposit upfront This means the website has been commissioned and as such no refund can be given or transferred to any other web site or job after this point. All deposits are non refundable. If the price All Web Services LTD comes to £300 and under we would require full payment upfront.

2.2 - All Web Services LTD would invoice you for the final payment when the work has been completed. Payment has to be recieved within 14 days after the date of the final invoice.

2.3 - For special offers and promotions All Web Services LTD will need full payment upfront.

3. TECHNICAL SUPPORT

3.1 - All Web Servies LTD will offer you free unlimited support for 3 weeks after your website has been completed during office hours only.

3.2 - All Web Services LTD offers free ongoing support. We will give you free ongoing support within fair use only. Fair use means that we have a limit of 3 calls or 3 emails per month.

3.3 - All Web Services LTD will not provide you with 3 party related website support. Athough this can be provided at a charge.
These terms are not applied to web hosting issues.

4. WEBSITE DESIGN

4.1 - All web Services LTD will only carry out the work what is privided in the agreed proposal. Extra work will come at a fee of £25.00 per hour.

4.1 - All Web Services LTD will only make the very first back-up of the website it would be down to the customer to make regular back-ups of their website to save any data from getting lost. All Web Services can supply a back-up service at a fee of £25.00 per every back-up.

5. WEB HOSTING

5.1 - All Web Services LTD Will host your website Free for the first year then a fee will be charged at the normal rate of £65.00 every year there after.

5.2 - All Web Services will email the invoice for web hosting fees approx 30 days before your due date and must be paid before your due date.

5.3 - Your due date will be the date when you made first payment.

5.4 - failure to pay the fees by your due date will result in your website being suspended until payment is made in full. Failure to pay late payments thats more than 60 days old will result in your web hosting account being cancelled.

5.5 - If you want to terminate your web hosting with All Web Services LTD we would need 30 days tice in writing failure to do this you would be liable to pay your bill.

5.6 - All Web Services will supply you with web hosting technical support by email only if the website is hosted with us.

5.7 - If a customer wishes to move away from All Web Services LTD web hosting a £50.00 admin fee will be charged.

6. DOMAIN NAMES

6.1 - All Web Services LTD will supply you with a free .com or .co.uk for the first year then a fee will be charged at the normal rate of: (£10.00 per year .com) - (£5.00 per year .co.uk)

6.2 - All Web Services will email the invoice for domain name fees approx 30 days before your due date and must be paid before your due date.

6.3 - failure to pay the fees by your due date will result in your domain name being cancelled.

6.4 - If you want to terminate your domain name with All Web Services LTD we would need 30 days notice in writing failure to do this you would be liable to pay your bill.

6.5 - All Web Services will supply you with domain name technical support by email only if the domain is hosted with us.

7. SPECIAL OFFERS

7.1 - All Web Services LTD will need full payment upfront for special offers and promotions.

7.2 - All Web Services LTD has the right to refuse any business from special offers and promotion if we do not think you fit the critera.

8. INTELLECTUAL COPYRIGHT

8.1 - Intellectual copyright will remain with All Web Services LTD. We will only grant you use of any design, illustrations, photo’s All Web Services LTD Has taken and content only to be used on your website at all times. If you want to use anything away from your website you can apply for this in writing. A fee may be appyable.

9. DATA PROTECTION

9.1 - The Company and the Contractor agree to comply with all applicable data protection legislation, including but not limited to the Data Protection Act 1998 and any subsequent amendments thereto.

10. CLOSING STATEMENT

10.1 - All Web Services LTD will not be responsible for customer errors, loss of data, viruses or corruption of files and a fee will be applied to correct all customer errors.

10.2 - All Web Services LTD Reserves the right to Ammend these terms and conditions at any time in which you will be notified 30 days before this action.